Luna Runtun Services

Access to Internet

The lobby has a “Business Center” equipped with a computer with free Internet.

Birdwatching

Luna Runtún has its own exclusive ecological reserve of 100 hectares. Enjoy bears, pumas, birds in the wild and a great variety of orchids. Impressive waterfalls and pure-water rivers.

Café, Bar and Restaurant
Luna Runtún, The Adventure SPA, provides a fine selection of restaurant, café and bar to suit your mood and preference. The breakfast, lunch and dinner are served either in the Runtun Restaurant or the Pergola and are popular with guests and local residents.

The area of the Pool table, the social area and the bar “Las Cañas” with its fireplace are offering a cosy and elegant ambiance to socialize with your family or new friends surrounded by panoramic views and beautiful gardens.
Light snacks and refreshments are available in the Café del Cielo and by the poolside while enjoying a fantastic view of the Tungurahua volcano, Baños and the Llanganates National Park.

Check-In & Check out

Check-In : 02.00 p.m.
Check-Out : 12.00 a.m.

Cigarrettes

For sale at the bar. Smoking in public areas and inside buildings and rooms is prohibitted.

Credit Cards

We take Diners Club, Visa, Mastercard and American Express.

Day Care

If you need day care services, please contact the lobby before hand.

Direct TV & Television

30 national and internacional channels are available.
Emergency
We have a doctor on call 24/7.

Fax

Available at the lobby.

Gift shop

In our gallery and shop “Arte y Artesanías” you will find original work from Ecuadorian and foreign artists such as Whitman Gualsaqui, Catasse, Gustavo Velasco, Gustavo Mosquera o Paula Ordoñez.

Plus, we offer exclusive items like Zuleta embroideries, Pauta candle sticks, indigenous necklaces either golden or mother-of-pearl, hand-made glasses and embroidered T-shirts.

Hair Dryer

Available in all rooms.

Heat
The temperature of each room is regulated through a central source.

Horses

Mago, Rayo, Canela, Colorado, Capuchino are at your disposition from 8 a.m. until 6 p.m. and ready in less than 30 minutes.

National Newspaper

Available daily at the lobby.

Natural Ecological Reserve

Luna Runtún has its own private and exclusive ecological reserve of 100 hectares. Enjoy looking at bears, pumas, birds of the wild and a great variety of orchids. Impressive waterfalls and rivers of clear water.

Parking

Guests with cars are welcomed to use our parking lot for free. However, the hotel is not responsible for any damage or robbery in vehicles in our property.

Pets Welcomed

If you wish to bring your pet to Luna Runtún, please tell us in advance of your arrival so we can do the necessary arrangements.

Phone

Each room is equipped with a phone from which you can make direct national and international calls.

1. Calls within the province cost $0,35 per minute and national calls cost $0,65 per minute.
2. The Cost of international calls is $xxx per minute plus taxes.
3. Calls to a cell phone cost $xx per minute plus taxes

Pools

Among the attractions available throughout the day or in the tranquil evenings are four pools and a Jacuzzi of volcanic water, which will help you relax in a fresh oasis of rest. Towels are available at each pool. Open from 10 a.m. until 8 p.m.

Purified Water

We have two private sources of clear water from Tungurahua volcano. Sealed bottle water is available in every room without additional cost.

Recreation Room

Has a pool table, a terrace and a TV room.

Rooms and Suites

Luna Runtún offers 30 beautiful and comfortable rooms and suites with capacity 1 to 4 people. Enjoy from your room or suite spectacular views of Baños and its valley, the Tungurahua volcano, the gardens of the hotel, the Llanganates National Park or the Andes like the Incas did from this strategic place over 500 years ago. The categories are as follows: Imperial Suites Huayana Capac & Atahualpa, Presidential Suite, Deluxe rooms superior with fireplace, Superior rooms with the view at the volcano volcano, Superior rooms with the view garden and llanganates Nationala Park, Family suites with fireplace.
Laundry

In the closet of each room is a form with the different rates and a laundry bag. We do not have dry cleaning. For the service of laundry please contact the lobby.
Luna Travel

Luna Travel is a Swiss managed tour operator specialized in spa, adventure and honeymoon programs based out of Luna Runtun, the Adventure SPA, in addition to tailor made itineraries throughout Ecuador and the Galapagos Islands.

Luna Travel has designed a complete program of explorations, with the purpose of providing intimate contact with the marvels of Sangay National Park and The Pastaza Corridor, a Gift to the Earth (WWF), and the surrounding countryside.
These programs are designed for people in average physical condition who are typically accustomed to an urban lifestyle.

Safe Deposit Box

En each room. The management is not responsible for the loss of money or items of value, etc. Whether they are left in the room or any other part of the hotel.

Security

Security personnel are on ward from 7 p.m. to 7 a.m.

Seminars, Incentives and Events

Luna Runtun, The Ecuador Adventure Spa, is an ideal place for events, conferences, product expositions, banquets, weddings, executives and board meeting, personalized luncheons and incentive travel... for 5 to 76 people. Our hotel has two conference rooms.

Storage for Luggage
Your luggage can be put away in our storage without any additional cost.

SPA

After enjoying our daily adventure tours, relax your body and soul in our beautiful SPA and garden; painted with vibrant natural colors representing orchids of the area and the four elements of life: air, water, earth and fire, which are all in Luna Runtún making this a unique place in the world. Tips for corporal treatments, massages, facials, manicure and pedicure, waxing.

Tours

We have 23 adventure activities and cultural explorations divided in 7 categories. One of the categories is the SPA, which offers 24 ways of cultivating the body, mind and soul after enjoying our tours. The categories are: walks, horse-back ridding, aquatic sports, bicycles, Amazon and trips through the country.

Transportation

Private transportation from Baños to several destinations in the country and vice versa. There is no air transportation to Baños. Please request this service in advance.

Wake-up Calls

Please call in advance to the lobby to ask for this service.

Weddings and Events

If you are interested in having a wedding, event, using the conference room, the Runtún Restaurant has a capacity of 70 people, are the places to do it, in a natural surrounding that motivates these sorts of activities.